NPSmax Mission
Brands only exist when AI knows!How is a brand's image to AI models, we keep an eye on it for you!
Every business should stay tuned to respond fast to AI.
NPSmax
Product Essential
Each interaction is a signal but weak.
NPSmax count all to brands‘ NPS value.
Stronger signal fits AI taste better!
Most audience are silent. NPSmax offer tools to break that silence!
ACTION SPEAK LOUDER THAN WORDS, especially in the AI ERA!
Real interaction
customers behavior is a signal of trust
Convert signal into NPS
More fit to AI taste—structured,verifiable data
AI reply with confidence
AI cross check,then reply verified and trustworthy info
History,now and future
How is info produced & spreaded?
Every age has its own paradigm. Overall, info production and flowing accelerated by technology — which made value drowning deeper by noise.
PRE-MODERN ERA
Natural
Trust was high, reach was tiny.
A great cafe was only known by his neighbors. A bad carpenter was mentioned at a tea house. Info traveled by words out of mouth slowly, naturally.
RADIO, TV ERA
On air
Speed high but monopolized
Info collected and edited manually then goes on air,reaching millions of audience in minutes, but channels were monopolized by professional or powerful organization like media channels and government etc.
INTERNET & MOBILE ERA
UGC
Monopoly gone, single voice diluted .
Info generated by any one or robot programme online.Spam is everywhere, fake info washing out real ones. Customers could find anything, but don't know which to trust.
AI ERA
Action speak louder
AI prefer data verifiable from human action
AIGC make data floods 100x bigger than UGC. The best quality data is from human behaviors, other than human talking or agent creation. We trigger and convert human action data to NPS value which is rare and fits AI taste better. The brands with more recent data verifiable really from human will get more trust by AI. The uncertain noisy info will disappear in conversations between AI and customers.
Transaction Scenarios
Users no longer search. They ask.
The user habits are overthrowed by conversation. AI agent from ChatGPT, Deepseek and any others will answer on behalf of the users — using the only source they trust: what happened previously.
The new decision path
Keep hearing from AI to know where to improve
Motivate more interaction and engagement to send impressive signal to AI models.